Our appID approved, but an error LOG: Error: Key not found

Developers
#1

Our appID approved, but an error LOG: Error: Key not found
IDNET: data complete {“error”: “Key not found”}. With strangers appID works. What should be done?

#2

Hi, key not found means that the app is requesting data using a key that does not have any data saved to it. This should be expected as you may want to do something when you get the message.

#3

What does it mean “key that does not have any data saved to it”? The application is approved you. What else should I do? With foreign appID all works

#4

I’m not sure which language you use. However, that error comes from the online data save API. To access a player’s data, you provide a key. For example, gamesave1. If gamesave1 has never been saved, it will return key not found.

If you’re using Flash, you can read the reference for more details about the data save functions.

#5

Thank you, you were right

1 Like
#6

Hi, this error usually means the appID key is not properly mapped or missing permissions. Please recheck your API key binding and environment (test/live). You can also review the official app setup guide for more help.

Y8 Games