Issue with Receiving Activity Points on Y8 Games

Hello, dear forum members! For over a year, I haven’t been receiving activity points on the Y8 website. The last time I received +30 points for 1 hour of playing Hide Online was about a year ago. Since then, even when I play for 5 minutes, 10 minutes, 15 minutes, 30 minutes, or even 1 hour, I don’t receive any points.

I’ve checked my browser settings, cleared the cache, and tried using a different browser, but it didn’t help. Has anyone else experienced a similar issue and knows how to resolve it?

Hi. Are you playing while logged in to your Y8 account?

Yes, while playing and being on the Y8 website, I am always logged in to the site and constantly check to ensure that I am logged in. The issue with receiving points is present both in the browser and in the Y8 computer application. Changing the browser to another one did not solve this problem :frowning:

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