Help! Lost all my progress on Kongregate's Dragon Fortress!

I’m not sure how it happened but I had a registered account with id.net on Kongregate and had played a couple of games for a while on there. One of them was Dragon Fortress. I had gotten pretty far in the game, and then suddenly the save was missing. All my progress is lost.

Now I don’t even get the option to start a new account with id.net there; if it wasn’t for the logo link in the game, I wouldn’t have ever found my way here again. To be honest, I’m not 100% sure you guys are the right ones to contact at this point.

Can anyone explain to me what happened? I registered my account through my email, so it’s not like there was any reason for it to be erased. Any help would be appreciated.

Y8 Games